Services

A list of the Local and Remote IT services I offer:

Local Services

PC and Laptop Services

  • Custom PC Builds (gaming, office, media setups)
  • Diagnostics and repairs (slow system, no boot, error messages)
  • Hardware Upgrades (RAM, SSD, GPU, PSU)
  • Operating system installs/reinstalls (Windows)
  • Data backup and recovery (HDD to SSD transfers, backup setup)

Home/small office Network Setup

  • Router/Modem setup and WiFi configuration
  • Wi-Fi range extension (mesh systems, access points)
  • Network cabling and organisation
  • NAS (Network Attached Storage) setup for home/small office

Security and Troubleshooting

  • Virus and Malware removal
  • System cleanup and speed optimisation
  • Install antivirus, backup tools, parental control
  • Fix printer/scanner or network device issues

Home Tech Help

  • Set up smart TV's, printers, or home assistants
  • Teach clients how to set up/use email, cloud storage or backup files/photos
  • Install remote support tools for future help (e.g. Chrome Remote Desktop)

Remote/Online Services

Remote IT Support

  • Remote Troubleshooting (slow PC, software errors, network issues)
  • Software installs, configs (office, antivirus, cloud tools)
  • System cleanup via remote tools
  • Basic training sessions via Zoom/Discord

Documentation and Admin Support

  • Create how-to guides, SOPs and IT checklists
  • Help small businesses document their IT systems and Backups
  • Manage cloud file systems (Onedrive, Dropbox, Google Drive)

Tech Virtual Assistant Work

  • Schedule remote backups
  • Manage client software licenses
  • Respond to basic support queries for online businesses

Pricing

My Local, affordable rates are designed to keep tech help accessible for everyone - especially seniors and families.

Because every job is different, I offer flexible rates depending on the work required.

Standard IT Support $60/hour (minimum 1 hour)

Remote Support: $40/hour (minimum 30 minutes)

Virus and Malware removal - from $60

New Device Setup - from $50

Email & Account Setup - from $30

For more complex requests (such as network installations, full custom PC builds, or data recovery), I'll provide a clear, no obligation quote before starting work.

Payment Terms

Payment is due within 7 days of invoice date unless otherwise agreed.

Acceptable payment methods: PayPal, Bank Transfer, Cash.

Late payments may incur a 5% late fee per week.

For larger jobs, a 50% deposit upfront may required before work begins.